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New Website - Operation Updates

Weekly Product Update: App and Shop Owner Dashboard Improvements

 

2/13/2026 - ZART Customer App Update is Now Live

 

This release brings updates to the ZART app for a smoother shopping experience and easier discovery of shops and products.

What’s new:

  • Message Center

A new Message Center keeps your notifications organized, so it’s easier to check updates and stay on top of messages.

  • Updated Shop Pages

Shop pages have a refreshed layout that makes browsing products and shop info cleaner and more intuitive.

  • Improved Product Details

Product pages now show coupon claim status, a new product timeline, plus reviews and live comments for a more complete view before you buy.

  • Enhanced Search

Search now supports suggestions for both products and shops, helping you find what you want faster.

Need help?
If something doesn’t look right, contact support with a screenshot and details so we can help quickly.

 

ZART Shop Owner Update is Now Live

 

This release improves the Shop Owner experience, making it easier to showcase your products and manage your account.

What’s new:

  • Updated Product Pages

Product pages now include a new product timeline where you can highlight making steps and share your story, so customers can better understand the work behind each piece.

  • Account Setup Improvement

After you register as a Shop Owner, a customer account is automatically created for you, making it easier to manage your account and shop on ZART.

Need help?
If anything seems off, contact support with a screenshot and account details so we can assist promptly.

 

1/13/2026


Customer App Update

New and improved

  • Profile refresh

  • Shop page layout updates

  • Sign-in and sign-up improvements

  • New launch screen

  • Forums upgrades: Seller Stories, Featured Shops, shop discovery by category

Need help?  Contact support with a screenshot and your device details.

 


Shop Owner Update

Shipping updates

  • Label cost is now shown before payment

  • Estimated delivery time now displays during label purchase

Questions?  Contact support with order details and a screenshot.

 

 

12/10/2025 - Our team has rolled out a new set of updates to make ZART easier and more enjoyable to use for both customers and shop owners.


Customer experience – website and app

  • Visual refresh

The website and app have received a light visual refresh so pages feel cleaner, more modern and more consistent from screen to screen.

  • Smoother interactions

We have adjusted several interaction details so actions like scrolling, tapping and switching between pages feel more natural.

  • Updated navigation bar

The main navigation bar has been reorganized, making it easier to understand the layout of the site and quickly move to the section you need.

  • Improved product detail pages

Product pages now present images, descriptions and key actions in a clearer way, helping you quickly find the information you care about.

  • Events page in the app

The app now includes an events page where you can see ZART activities in one place, including both in person events and online experiences.

  • Refreshed collections

We have updated several collections with new and existing products so discovery feels more current and inspiring.


Shop owner tools

  • Beta tester badges and rewards

Badges and rewards have been issued to our beta users who helped us test early versions of the platform. We truly appreciate your time and feedback.

  • Improved product listing flow

The flow for creating and editing products has been refined so the steps feel clearer and more straightforward, reducing friction when you manage your catalog.


If you experience any issues after this update or have ideas for further improvements, please contact our support team or send feedback through the app. Thank you for helping us build a better ZART for the craft community. 💛

 

 

 

12/01//2025 - Our IT team has released a new round of updates to the ZART platform. These changes improve the experience for both customers and shop owners.


Customer side (shopping app)

  • Live comments on product detail pages

The app now supports live comment bubbles on product detail pages so you can see more real time reactions and tips while you browse.

  • Wording and text improvements

We updated several pieces of in app text so information is clearer, more natural, and easier to understand.

  • Friend invitation rewards

There is now a reward flow for inviting friends to ZART. When people you invite start shopping, you can earn rewards as a thank you.

  • Offline events section

The app now includes an offline events area where you can discover and follow ZART events happening in person.

  • Return shipping refunds based on reason

Shipping refunds related to returns are now calculated based on the return reason, instead of a single fixed amount. This allows us to handle different return scenarios in a more accurate and fair way.


Shop owner side (seller dashboard)

  • Refined product listing layout

We updated the layout and style of the product publishing page so the steps to create and edit listings are clearer and more streamlined.

  • Stripe payout validation

When you request a payout to Stripe, the system now validates whether your Stripe account is correctly connected and has payout functionality enabled. This reduces the chance of payout failures and delays.

  • Wording and text improvements

We refined some on-screen wording so everything reads more clearly and feels more consistent.

  • Maker invitation rewards

Shop owners can now invite other makers to become ZART sellers and earn rewards when those new sellers successfully join and start selling.

  • Return shipping refunds based on reason

On the seller side, shipping refunds related to returns now use the same reason based logic. This keeps refund amounts consistent and better aligned with the actual return situation.


If you experience any issues after this update or have suggestions for improvement, please contact our support team. Thank you for helping us build a better ZART for the craft community.

 

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